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Lateva- Getting back to Nature

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Common queries answered

Frequently asked Questions

Shipping typically takes 2-3 days from the time the order is placed.

We offer a 60 day return policy on our products.

Visit “My Account” at the top right side of the page.

 

“Account Details” >> “View Addresses” >> “Add a New Address”

 

Enter the Appropriate Information

 

Change primary shipping address if necessary.

Visit “My Account” at the top right side of the page.

 

“History” >>  “Order History” >> “Track Package”

 

To receive customer support, please contact us by Phone or by Email. We are here to help!

 

Phone: 1 (866) 844-4494

Email: [email protected]

If an incorrect shipping address was entered for an order, please contact us by email to ensure we do not ship the order out.

 

Email: [email protected]

We only ship within the USA and Canada.

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