Call us toll free: +1 (866) 844-4494

Free shipping on all  USA orders no minimum

Lateva- Getting back to Nature

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

Shipping typically takes 2-3 days from the time the order is placed.

Visit “My Account” at the top right side of the page.

“Sign Up” and begin to enter the appropriate information.

– First Name

– Last Name

– Email Address

– Password

 

Click “Sign Me Up Now”

Visit “My Account” at the top right side of the page.

 “Account Details” >> View Addresses” >> Add a New Address”

 

Enter the Appropriate Information

 

Change primary shipping address if necessary.

Visit “My Account” at the top right side of the page.

“History” >> “Order History” >>  “Track Package”

No, we do not keep any credit card information on file.

No, we do not charge sales tax on vitamins or supplements.

We only ship within the USA and Canada.

We try to ensure all orders placed on the same day to the same address be shipped together. A tracking number for all separate shipments.

If you need to swap an item

Returns and Exchanges

We offer a 60 day return policy on our products.

If you received the wrong item, please contact us within the first week of receiving the item. We offer a 100% satisfaction guarantee! We will issue a replacement for the item.

If your order arrived damaged, please contact us within the first week of receiving the item. Send us a photo of the damaged item and we will issue a replacement for the damaged item.

We will issue you a free return label for any returns.

To receive customer support, please contact us by Phone or by Email. We are here to help!

 

Phone: 1 (866) 844-4494

Email: [email protected]

If an incorrect shipping address was entered for an order, please contact us by email to ensure we do not ship the order out.

 

Email: [email protected]

Please request a cancellation within the first 24 hours of placing your order to cancel an order.

 

Email: [email protected]

Free shipping!

Free Shipping on all USA orders no minimum

Easy 60 days returns

60 days money back guarantee

100% Satisfaction Guarantee

We Guarantee our products!

100% Secure Checkout

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